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Customer Sales Executive

Huntress
Posted 11 days ago, valid for 25 days
Location

Peterborough, Cambridgeshire PE1 1YX, England

Salary

£24,000 - £28,000 per annum

Contract type

Full Time

Retirement Plan

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Sonic Summary

info
  • The position offers a hybrid working environment with 37.5 hours per week, including rotations from Monday to Friday and one Saturday every two weeks.
  • Candidates should possess strong communication skills, time management abilities, and a commitment to exceptional customer service.
  • The expected salary ranges from £24,000 to £28,000, including shift allowance, with opportunities for a monthly performance bonus.
  • The role involves welcoming new customers, managing concerns, maintaining CRM information, and providing reports for senior management.
  • Applicants should have a minimum of 2 years of relevant experience in customer service or a similar field.

If you are driven by high levels of service and keen to join a business who are a leader in their field with progressive growth plans, we would love to hear from you.

Individuals who feel your strengths lie within strong communication qualities, time management, and a steadfast commitment to delivering exceptional customer service, this opportunity will really tick all of your boxes with job satisfaction guaranteed.

Package Details

Hybrid working offered

Hours 37.5pw - Early/Late rotation, Monday to Friday 09.00 - 21.00, 1 in 2 Saturdays 10.00 -18.30

Benefits: 23 days Annual Leave (Increases by 1 every year up to a max of 26) + Bank Holidays / Free Gym Membership / Company Pension Scheme

Expected Salary: 24-28k inc. shift allowance (based on experience), plus opportunity to earn Monthly Performance Bonus.

Daily Tasks

  • To carry out welcome calls to new customers whilst ensuring that there accounts are set up effectively and they are aware of all the services available to them.
  • Should any concerns or issues arise, to manage and resolve as quickly and efficiency as possible, strengthen the relationship as your progress
  • Methodically capture document interactions and accurately maintain information in the CRM system
  • Provide ad hoc reports and insights for senior management, identifying trends, reporting on customer feedback and suggesting recommendations for improvements where necessary

This is a great unique business to be part of, offering lots of career development and a fabulous bunch of people to work with.

Shortlisting beings now!

Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role.

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