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Training and Events Coordinator

FPR Group
Posted a day ago, valid for 17 days
Location

Petersfield, Hampshire GU322EW, England

Salary

£28,000 - £33,000 per annum

Contract type

Full Time

Retirement Plan

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Sonic Summary

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  • The Training and Events Coordinator position is available at an educational service provider in Petersfield, offering a salary of up to £33,000 depending on experience.
  • The role requires strong customer service skills and experience in coordinating events, with a preference for candidates who have a background in the events industry.
  • This hybrid position allows for two days of remote work each week, with a Monday to Friday schedule and early finishes on Fridays.
  • Key responsibilities include managing training sessions and events, ensuring customer satisfaction, and collaborating with various stakeholders to maintain effective communication.
  • Candidates should be proactive, well-organized, and willing to travel for events across the UK, with strong experience in CRM systems being advantageous.

Are you a driven individual who has experience with coordinating events and training? Do you have strong customer service skills? Are you looking to work in a friendly and collaborative environment? If so, this Training and Events Coordinator is perfect for you!

This Training and Events Coordinator role is working for an educational service provider in Petersfield. The position is hybrid, offering a Monday to Friday working week, with 2 days worked from home. The hours are Monday to Thursday, 8am to 5pm, with an early finish of 4:30pm on a Friday! The position is paying up to 33,000 depending on experience.

This Operations Executive role also includes benefits such as 25 days holiday plus bank holidays, hybrid working and access to the pension scheme.

The Training and Events Coordinator will be responsible for managing the delivery of training and events across two businesses within the group. This includes organising and coordinating all training days and events, from small training sessions to large conferences. Key duties involve booking accommodation, arranging travel, managing catering, and overseeing event logistics to ensure smooth execution. A core part of the role is ensuring customer satisfaction by handling complaints, working to resolve issues promptly, and maintaining high service standards. The role will work closely with the Group Operations Manager and other internal teams to ensure that all operational deliverables are met on time. The role also involves dealing with stakeholders, including customers, suppliers, and internal teams in order to maintain clear communication and effective workflow. The successful candidate will be expected to lead and manage events on-site, including setting up, overseeing schedules, managing speakers and panellists, and handling last-minute changes. Post-event tasks include gathering feedback, processing appraisals, and issuing certificates. The position requires a proactive and hands-on approach, with occasional travel to events across the UK.

You will need:

  • To be a driven, self-starting individual
  • Strong customer service experience
  • Experience within the Events Industry (desirable)
  • Strong experience working with CRM systems
  • To be willing to travel to external events when required
  • Great communication and organisation
  • Excellent time management

If you are interested in this role and think you have the skills and experience this company are looking for then APPLY NOW. Alternatively, please call Tom Jones at FPR group on (phone number removed).

FPR Group are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination.

FPR Group is acting within the capacity of a Recruitment Agency for their client.

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