Back to search
To ensure logistic runs for servicing are scheduled and processed in line with the correct procedures via the IT system.
To run reports for the production and dissemination of letters as part of the escalation process.
To schedule repairs for maintainable equipment both standard and urgent To update on the IT system escalation information from partners
To ensure all servicing and telecare activities for example processing is done in line with the requirements of the customer and within the timescales.
To deal with and resolve queries from customers and partners for servicing, telecare and lifeline.
To assist the Technology and Servicing Supervisor in Telecare and Lifeline billing activities.
To schedule telecare installations on the required IT systems.
To provide general administrative support to the Technology and Servicing Supervisor and Manager.
To carry out health and safety responsibilities in accordance with the Division’s Health & Safety Responsibilities document.
To undertake such other duties and responsibilities commensurate with the grade, as may be reasonably required by the Service Director, or as a mutually agreed development opportunity.
£13.47PAYE Hourly Rate - Holiday Pay Included - £25,916.18 Annual Salary
£16.31UMBRELLA Hourly Rate - £31,380.44 Annual Salary
