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Job Title: Internal Sales Team Leader/Manager
Location: Poole
Salary: 36,000 - 40,000 (dependent on experience)
Job Type:Full-time (8:30 - 17:30), Permanent
About Us:
A leading provider of natural and smoke ventilation systems, our company has been serving businesses and local authorities across the UK since 1988. We are known for our innovation, reliability, and customer commitment. Our expertise lies in simplifying complex ventilation challenges, offering a comprehensive range of roof vents, actuators, smoke vents, dampers, fans, and smoke control systems
About the role:
We are seeking an experienced Internal Sales Team Leader to join our dynamic sales team in Poole. This role requires a strong leader who can motivate, coach, and drive a sales team to achieve and exceed targets. The team manages a mix of inbound and outbound sales, and we need someone who can challenge, support, and inspire them to perform at their best.
Duties and Responsibilities:
- Motivate and maximise productivity of the sales team.
- Offer support, training, and development to the sales team.
- Set Key Performance Indicators (KPIs) for the sales team and strive to achieve sales targets.
- Accurately process quotations and orders received via telephone, email, live chat, or fax in a timely manner.
- Ensure a seamless and efficient order fulfilment process.
- Handle customer inquiries with a polite and efficient approach, providing detailed information and assistance.
- Proactively make outbound calls for account management, lead generation, and new business development.
- Engage with potential and existing clients to foster strong relationships and identify new business opportunities.
- Offer guidance and advice on our full range of products to meet customer needs effectively.
- Liaise with other departments and suppliers to ensure all quotes are technically correct and meet customer requirements.
- Upsell and cross-sell additional products during the sales process, maximising revenue opportunities.
- Actively push yourself and the team to learn about the company's products and services to enhance sales capabilities.
- Maintain accurate and organised records using HubSpot CRM and other available platforms.
- Perform general sales administrative tasks as required.
- Collaborate with the team to contribute to a positive and efficient work environment.
About you:
Essential Skills & Experience:
- Proven leadership experience in an outbound sales or lead generation environment.
- Strong communication and negotiation skills at all levels.
- High-performance coaching abilities.
- Excellent attention to detail and ability to prioritise workload effectively.
- Proficiency in Microsoft Office (Outlook, Word, Excel) and HubSpot CRM.
- Strong commercial awareness and understanding of sales strategies.
- Demonstrated success in exceeding sales targets.
Desirable Experience:
- A track record of consistent sales achievement over the past two years.
- Technical knowledge of Natural & Mechanical Smoke Control Systems.
- Experience in the construction industry.
- Selling to electrical contractors, developers, and builders and conservatory industry.
- Understanding of contract documentation and construction drawings.
Personal Attributes
- Self-motivated, competitive, and determined.
- Professional appearance and strong presentation skills.
- Open to new ideas and innovative approaches.
- Strong team player with a structured approach to achieving sales targets.
Benefits:
- 23 days paid holiday, increasing up to 30 days.
- Up to five days paid sick leave (subject to one year's service).
- Group Pension Scheme.
- Company-funded events at Christmas and in the summer.
- Development programme with up to 100% funding for training.
- Company-funded Bupa health plan (after qualifying period)
If you are an experienced sales leader looking for a rewarding challenge in a well-established company, we'd love to hear from you.
Please click the APPLY button to submit your CV for this role
Candidates with experience or relevant job titles of Sales Operations Manager, Inside Sales Supervisor, Sales Team Coordinator, Business Development Lead, and Sales Strategy Manager may also be considered.
