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National Account Manager
Location: Poole
Hours: Mon-Fri0800am-1700pm
Salary:£35K DOE
Benefits: 22 days rising after 2 years, Holiday buy-back scheme, Pension, Growth by sharing bonus scheme, on-site parking, Modern open plan offices, Free lunch every Friday, Company sick pay, Company social and corporate events, monthly + annual bonus structure, Training provided.
Aspire Jobs are delighted to be working with our client who are a well-established family run business and who are now looking for an additional member of staff to join their hardworking team of 6 at the office based in Poole, Dorset.
The successful National Account Manager will need to be accountable for building and managing relationships with 30-35 National Accounts. You will be accountable for nurturing your account to ensure it grows to its full potential. The successful candidate must be someone who has excellent communication and interpersonal skills as well as influencing and engagement skills. You will be working closely with the internal account support team to ensure customer expectations are met and products are delivered in a timely manner.
Own Transport is essential for this role.
The successful National Account Manager will: -
- Have account Management experience previously
- B2B or B2C Experience
- Comfortable selling via phone or in virtual meetings with both existing and prospective customers
- Have the negotiation and persuasion skills
- Have excellent attention to detail
- Good levels of commercial acumen
- Have good IT Skills
- Ability to multitask
- Time management skills
- Have a positive with "cando" attitude
- Be a Team player.
Job duties for the National Account Manager are: -
- Making appointments for the Business Development Managers ensuring you are maximising every opportunity
- Documenting customer interactions on the CRM system
- Identify and sell new products
- Pro-actively schedule and complete volume of outbound customer calls per day
- Being accountable for nurturing an account to ensure it grows to its full potential
- Actively engaging with the Management, fulfilment and operations Teams
- Maintain positive client relationships through high service levels
- Schedule customer account reviews with Business development manager and Sales support
- Document and follow all processes specific to customer accounts
- Pro-actively work with the broader sales team to aid the development of business opportunities.
