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PA/Office Manager (Maternity Cover)
Salary: £25,000 - £30,000 plus annual bonus based on performance (10%)
Full-Time, Monday to Friday 9-5pm
Our client is seeking an experienced PA/Office Manager to play a vital role in ensuring the efficient operation of their office. As a key member of the team, you will manage daily administrative tasks, foster a collaborative workplace culture, and contribute to the company's forward-thinking environment, which values learning, ownership, and integrity.
Key Responsibilities:
- Provide comprehensive PA support to the Managing Director and Marketing Manager.
- Handle incoming calls and correspondence, addressing emails, letters, and queries.
- Deliver customer support by logging issues, responding promptly, prioritising concerns, and managing the customer knowledge base.
- Organise company events and coordinate conference attendance.
- Manage postal services and dispatch parcels.
- Oversee diary management, meeting arrangements, and travel coordination.
- Take notes during meetings and summarise key points.
- Collect and report weekly KPI data and activity reports.
- Monitor and order office supplies and equipment.
- Liaise with facilities management suppliers and ensure compliance with health and safety policies.
- Create purchase orders, process invoices, and manage office budgets.
- Maintain up-to-date personnel records and support HR administrative tasks.
- Assist with recruitment and onboarding processes, including coordinating interviews and induction programme.
- Manage the company’s online training system, ensuring completion of mandatory training.
- Develop and maintain office administration procedures and systems, suggesting process improvements.
- Organise and uphold the company’s file management structure.
- Ensure compliance with GDPR requirements regarding record retention, protection, and disposal.
- Oversee company equipment management and labelling.
- Provide sales administrative support, including monitoring tender portals and managing CRM entries.
- Assist with marketing activities, such as proofreading and liaising with suppliers.
- Support other general administrative activities as needed.
About You:Requirements:
- Proven experience in a similar role.
- Proficiency with office management software and tools.
- Exceptional organisational and multitasking skills.
- Strong attention to detail and commitment to accuracy.
- Excellent written and verbal communication skills.
- Professional interpersonal skills with employees, clients, and suppliers.
- Proactive problem-solving abilities to address unexpected challenges.
- Ability to work well under pressure and meet tight deadlines.
- Understanding of the importance of handling confidential information with discretion.
- Customer-focused approach with a commitment to delivering excellent service.
- Continuous improvement mindset, always seeking to streamline processes and enhance efficiency.
- Eagerness to learn new skills and grow professionally.
- Full UK driving license is essential.
Benefits:
Annual bonus scheme- up to 10% of your salary each year, based on company performance and achievement of your individual goals
Wellness Benefits
25 days holiday plus bank holidays
