Account Manager

Accountability Recruitment

Posted 10 days ago, valid for 14 days

Portsmouth, Hampshire PO6 1TT, England

£35,000 - £42,000 per annum

Full Time

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Sonic Summary

A friendly and established company is seeking a new Account Manager due to growth.
The role involves managing a portfolio of clients, handling queries via email and phone, and providing excellent customer service.
Candidates should have strong administrative skills and the ability to build business relationships.
Previous experience as a Customer Account Manager is beneficial but not required, as training will be provided.
The salary for this position is competitive, and candidates with varying levels of experience are encouraged to apply.

A fantastic opportunity to join a friendly, established company looking for a new Account Manager due to company growth. The successful candidate will be responsible for:

Assisting their own portfolio of clients with any enquiries
Managing company inboxes, answering queries
Answering incoming calls to liaise with clients regarding ongoing work
Discussing orders with clients and talking them through the process, processing order administration
Providing excellent customer service to a variety of clients within a range of companies
Learning about company products so you can knowledgeably provide advice to clients and assist with their ongoing business needs

Previous Customer Account Manager experience would be highly beneficial, but not essential as training can be given. The ideal candidate will have strong administrative skills specialising in providing excellent customer service and building strong business relationships.

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