Accounts Receivable Officer

Accounts Receivable Officer for 9 month temp role for public sector client - PART TIME ROLE

March - December

8.30am - 5pm

Wed,Thurs,Fri

18.5 hours per week

You will be part of a team of 6 working on the collection of income billed using Oracle Accounts Receivable, which could be invoices raised for a number of different council services, such as Licensing fees, Commercial rents, hire of school facilities, professional fees or a variety of different service charges. You will therefore be supporting a range of different departments across the Council.

Working as part of the Central Income and Payments team in Financial Services, the main responsibilities of the role are to ensure that that the Central Accounts Receivable system is administered in an accurate and timely manner.

Responsibilities

• You will be dealing with queries and enquiries from both internal and external customers on a daily basis
• You will be responsible for maintaining the Customer Database, which includes the set up and amendment of customer records in the Oracle Accounts Receivable system to enable invoices to be raised
• You will also be responsible for setting up new direct debit instructions and amendments to existing instructions.
• Dispatching the automated reminder letters to a weekly or monthly schedule according to the different types of billing
• Correcting receipt posting queries
• Raising credit notes, raising refunds for overpayments and processing write offs
• Daily invoice distribution, which includes the printing of Invoices, managing enclosures, and occasionally raising invoices for smaller departments
• Providing support to the Income and Payments section as and when required
• There are 2 Accounts Receivable Officers and you will be expected to work closely with them whilst one Officer is on a system project. Good communication with the other officer is required to ensure all tasks are completed to required deadlines

Experience:

• Experience of working in an Accounts Receivable environment
• Understanding of financial billing / invoicing procedures
• Experience of general office procedures
• Strong literacy and numeracy skills
• A good working knowledge of Microsoft Office, including Word, Excel and Outlook
• Experience of using an Accounts Receivable package such as Oracle
• Good communication skills with people at all levels to enable you to communicate effectively with customers both internally and externally
• An excellent telephone manner
• Excellent customer service skills
• Ability to prioritise your work and spend time on the most important tasks
• Ability to work to deadlines
• Attention to detail and the ability to produce accurate work and maintain and record data accurately.
• To understand what it is to be part of a team, how to develop your role within the team and work in the team's best interests.
• An understanding of Data Protection and keeping data secure

Please reach out if you are immediately available to start or 1 week notice

49042LHINDCC