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Aftersales Manager

Pembrook Resourcing
Posted 20 days ago, valid for 6 days
Location

Portsmouth, Hampshire PO2 8QD, England

Salary

£50,000 - £90,000 per annum

Contract type

Full Time

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Sonic Summary

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  • Pembrook Resourcing is seeking an Aftersales Manager for a well-known dealership group in the UK.
  • Candidates should have extensive experience running a Service/Aftersales department within a main dealership.
  • The role involves managing a large team, controlling WIP, warranty, debtors, and ensuring adherence to franchise standards.
  • The successful candidate will earn a competitive salary and must demonstrate a progressive career with strong technical and managerial skills.
  • Strong relationship-building skills and a focus on improving customer satisfaction index (CSI) results are essential for this position.

Aftersales Manager

Pembrook Resourcing are currently seeking an aftersales manager on behalf of our client, A well renowned dealership group in the area.


Job Description

For this role you will ideally need extensive experience in running a Service/Aftersales department within a main dealership in the UK.

You will manage and control WIP, warranty and debtors as well as managing the parts support process and ensuring Aftersales franchise standards and manufacturer relationships are maintained.

You will be in charge of a large team, and need to be a dynamic and hands-on individual. You must be able to command respect, trust and set the pace for the team, finding positive ways to achieve business results.

The successful candidate will be tasked with monitoring and controlling sales activity by reviewing performance with individuals and agreeing action required to improve sales. You must be able to solve problems and identify solutions for core issues, taking responsibility for your own decisions and actions.

You will be able to demonstrate a progressive career to date and have a good understanding of departmental KPIs, modern motivational techniques and ideally have a strong technical background. If you are a commercially minded manager with a flair for selling your department, we want to hear from you today.

Our client is looking for an outstanding Aftersales Manager who has fantastic relationship building skills with customers, and can improve CSI results.

If successful, you will be rewarded by working for a fantastic brand and company and you will benefit from a large remuneration package.

Due to the number of applications we receive on a daily basis, it is only possible to contact candidates who match our clients' requirements. If you have not heard back from us within 48 hours, please consider your application unsuccessful.

IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE!We wish you the best of luck!

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