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Call Handler - Part time

Randstad Construction & Property
Posted a day ago, valid for 17 days
Location

Portsmouth, Hampshire PO2 9JY

Salary

£12,500 per day

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • Randstad is seeking an experienced Call Handler for a permanent part-time position, requiring 20 hours of work per week.
  • The role offers a salary of £12,500 and provides flexibility in daily hour distribution.
  • Key responsibilities include answering inbound calls, logging maintenance requests, and coordinating with engineers and contractors.
  • Candidates should have previous experience in call handling or customer service, preferably within the maintenance or construction sectors.
  • Strong communication skills, multitasking abilities, and basic IT skills are essential for this role.

Randstad are looking for an experienced Call Handler to join a busy maintenance contractor on a permanent, part-time basis (20 hours per week)

Offering flexibility on how many hours are worked each day and a salary of £12,500

Duties:

  • Answering inbound calls from tenants and clients.
  • Logging and scheduling repairs and maintenance requests.
  • Liaising with engineers and contractors to coordinate appointments.
  • Updating systems and ensuring accurate records are kept.
  • Providing excellent customer service at all times.
  • General Admin tasks

Requirements:

  • Previous experience in a call handling, customer service, or admin, ideally in a Maintenance/ Housing/ Construction role
  • Good communication skills and a professional telephone manner.
  • Ability to multitask and work under pressure.
  • Basic IT skills for logging and updating records.

If you’re looking for a stable, part-time role in a friendly team, apply today!

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.