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Customer Service Executive

Customer Service Executive

Dynamite Recruitment Solutions Ltd

Posted a day ago, valid for 15 days

Portsmouth, Hampshire PO2 9JY

Full Time

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Sonic Summary

The Customer Service Executive position is a hybrid role requiring 2 days in-office and 3 days remote work after probation.
The salary for this position is £25,000 with an additional 5% bonus, bringing the on-target earnings to approximately £26,250.
Candidates should have previous telephone-based customer service or call center experience, ideally with strong communication skills.
The role involves assisting customers with inquiries, managing client accounts, and handling complaints professionally.
Additional benefits include a 6% pension contribution, employee car scheme, gym memberships, and up to 30 days of holiday based on service.

Customer Service ExecutiveLocation: Hybrid – 2 days from home, 3 days in-office, Following probation Salary: £25,000 plus a 5% bonus – OTE £26250Plus fantastic benefits which include the following

Hybrid working – 2 days remote after probation
6% pension contribution
Employee car scheme – Drive a fully insured brand-new car for just £200/month (you can add family members also)
Gym memberships & well-being hours
25-30 days holiday (based on service)
Enhanced maternity, paternity & premature baby leave
Learning & development opportunities
Plus, many more amazing benefits

Hours: Monday to Friday, 37.5 hours per week (flexible between 8 AM – 6 PM) Dynamite Recruitment is proud to be supporting an award-winning business in their search for talented people to join their business !We are currently recruiting for an exciting Customer Service Executive position with a leading, well-established business. This is a fantastic opportunity for someone with a background in telephone-based customer service who’s looking to develop their career in a dynamic and supportive environment. What you’ll be doing:As a Customer Service Executive, you will be :

Assisting customers over the phone and by email with a wide range of enquiries
Managing client accounts and building lasting relationships
Following enquiries through from initial contact to resolution
Handling complaints in a professional and empathetic manner
Working with internal departments and third parties to support customer needs
Completing a range of administrative tasks and call handling duties

What we’re looking for:

Previous telephone-based customer service or call centre experience
Strong communication and interpersonal skills
Ability to multitask and work under pressure
Great attention to detail and solid admin skills
Proficiency in Microsoft Office, especially Outlook and Excel

If you’re passionate about delivering excellent service and want to work in a vibrant, people-focused team, we’d love to hear from you!?? For more information or a confidential chat, contact Fran Curtis at Dynamite Recruitment on , or simply apply now and we’ll be in touch.

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