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Customer service representative
Customer Service Administrator

Customer Service Administrator

Dynamite Recruitment Solutions Ltd

Posted 5 hours ago, valid for 25 days

Portsmouth, Hampshire PO2 9JY

£25,500 - £25,750 per annum

Full Time

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Sonic Summary

The Customer Service Administrator position is based in Portsmouth with a salary range of £25,500 to £25,750 per annum, with potential for increase.
Candidates should have previous experience in a customer service or customer-focused role, ideally within transport, logistics, shipping, or supply chain.
The role involves responding to customer inquiries via email and phone, providing progress updates, and handling various administration tasks.
The ideal candidate will possess strong attention to detail, excellent organizational skills, and effective communication abilities.
This opportunity offers benefits such as holiday pay, free car parking, comprehensive training, and potential for career progression.

Customer Service AdministratorTransport & LogisticsLocation: PortsmouthSalary: £25,500 - £25,750 per annum (with a view for increase)Benefits:

Holiday pay
Free car parking
Great training
Work for an award-winning business
Fantastic progression opportunities
Pension

Hours of Work: 08:30am – 17:00pm, Monday to FridayDynamite Recruitment is excited to be working in partnership with a well-established business in Portsmouth that offers a specialist service to its customers.Our client is looking to recruit a Customer Services Administrator to join their long-standing team and support the department’s development. This is an exciting opportunity to work in a dynamic, specialist team where no two enquiries are the same.Key Responsibilities:

Liaise with customers via email and telephone to respond to their enquiries.
Provide progress updates and information in a polite and professional manner.
Liaise with third parties, both internally and externally.
Handle a full range of administration tasks including data processing, KPI reporting, and updating the internal data management system.
Address customer queries and complaints in line with company procedures.
Support the transportation of goods and assist with related logistics.

The Ideal Candidate Will Have:

Previous experience in a customer service or customer-focused position.
Strong administration skills (experience in admin is advantageous, but not essential).
Experience within transport, logistics, shipping, or supply chain.
Strong attention to detail and excellent organisational skills.
Exceptional communication skills.
A professional, polite, and proactive "can-do" attitude.

To be considered for this exciting opportunity, please submit your CV ASAP!

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