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IT Support Analyst

Spectrum IT Recruitment
Posted 9 hours ago, valid for 23 days
Location

Portsmouth, Hampshire PO2 8QD, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

Life Insurance

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Sonic Summary

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  • The position is for an IT Support Analyst in Portsmouth, offering a salary of up to £30,000.
  • The role involves supporting essential IT operations and engaging in project work, with 40% of the daily tasks focused on projects.
  • Candidates should have hands-on experience with 1st and 2nd line support, troubleshooting, Windows 10, and mobile device support.
  • A minimum of two years of relevant experience is preferred, along with skills in Active Directory, Office 365, and Dynamics 365.
  • The job offers benefits such as a 5% performance bonus, 30 days holiday, and up to a 15% pension contribution, with a hybrid work model allowing two days of remote work each week.

IT Support Analyst

Are you a skilled IT Support Analyst looking for an exciting opportunity within a thriving company? We have an exciting opportunity where you'll support essential day-to-day IT operations while also gaining exposure to various IT projects.

Why Join Us?

You will be involved with the ongoing transformation project, this will allow you to take on new challenges, and develop new and existing technical skills, as you grow within this business and yourself.

Position Details:

- Location: Portsmouth (Hybrid - 2 days work from home each week)

- Salary: Up to 30,000

- Benefits: 5% performance bonus, 30 days holiday, up to 15% pension contribution, life assurance, and more.

- 40% of your day-to-day will be project work

In this role, you will be at the forefront of IT support, providing support for end users, laptops, and mobile devices. As part of a proactive team, you'll address issues at the 1st and 2nd line support levels, escalating to 3rd line as needed.

What We're Looking For:

The ideal candidate will have hands-on experience with:

- 1st / 2nd Line Support - Confident troubleshooting skills

- Windows 10 - Experience supporting Windows-based systems

- Mobile Device Support - Providing assistance across various devices

- Active Directory - User and permissions management

- Office 365 and Dynamics 365 - Supporting essential business applications

If you are an experienced IT Support Analyst ready to take your career to the next level, we'd love to hear from you. To apply, please send your CV to (url removed) or click 'Apply.'

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

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