Credit Control Administrator

Job Title: Credit Control Administrator
Location: Wirral
Job Type: Full-Time
Salary: £25,000 per annum
Hours: 8:30 AM – 5:00 PM (In-office)

Are you an organised and motivated administrator with a keen eye for detail? Do you thrive in a fast-paced office environment, enjoy managing client accounts, and want to take the next step in your finance career? If so, we want to hear from you.

Our client, a respected and rapidly growing business in the waste management industry, is seeking a Credit Control Administrator to join their finance team based in Wirral. This is an exciting opportunity for someone with strong administrative skills who is looking to develop their expertise in a finance-related role.

About Our Client

Our client is a market leader within the waste management sector, offering sustainable and cost-effective solutions to a wide range of commercial clients. They are known for their commitment to service excellence, and as they continue to expand, they are looking for a motivated and proactive individual to join their team.

As a Credit Control Administrator, you will play a vital role in supporting the finance department, ensuring customer accounts are managed efficiently, and contributing to the financial stability of the business.

The Role

In the role of Credit Control Administrator, you will assist in the management of customer accounts, ensuring that outstanding invoices are chased promptly and efficiently. You will work closely with the finance team to track payments, address client queries, and ensure that the company’s credit control processes are followed meticulously.

This is a great opportunity for someone with administrative experience, ideally with exposure to finance, to gain valuable skills and grow within a supportive team. Our client is committed to your professional development, offering opportunities to learn and advance within the organisation.

Key Responsibilities:

• Assist with credit control processes, including tracking overdue payments and managing aged debt

• Communicate with customers by phone and email to chase overdue invoices, ensuring a polite and professional approach

• Maintain accurate records of customer communications and payment history

• Process and allocate incoming payments to customer accounts

• Handle customer queries, working with internal teams to resolve disputes quickly and efficiently

• Support the finance team with general administrative duties as needed

Skills and Qualifications

• Proven experience in an administrative or finance-related role.

• Strong communication skills, both written and verbal.

• Ability to manage multiple tasks and meet deadlines.

• High attention to detail and accuracy.

• Excellent organizational and time management skills.

• Strong problem-solving and customer service skills.

• Desirable: Experience with Sage Accounting Software (Sage 50, Sage 200, or similar) is highly advantageous.

• Proficient in Microsoft Office Suite, especially Excel (intermediate level).

• Previous experience in credit control or accounts receivable is beneficial but not essential.