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Butler Rose are working with a leading services provider based in the Wirral who are looking for a Credit Controller to join their team due to expansion.
The business has recently taken on a large number of new accounts that you will be responsible for chasing payments from and keeping aged debt to a minimum. You will report into the finance manager and will work with internal and external stakeholders to deliver fantastic service and achieve targets.
Remuneration:
- Salary £25,000 - £28,000 + Bonus of up to £4,000per year
- 8:30 - 5pm Monday to Friday
- Onsite parking
- Generous holiday entitlement
Responsibilities:
- Managing your portfolio of customers to ensure that our customers pay to the agreed payment terms.
- Providing the highest level of customer service to internal and external customers.
- Dealing with a high volume of customers on the telephone.
- Maintaining customer records to ensure there are no delays in receipt of invoices/statements.
- Updating our accounts receivable system, Credit Hound, with the records of all collection activity carried out.
- Processing card payments.
- Issuing electronic direct debit mandates and entering them onto our operating system.
- Issuing copy invoices to customers on an ad-hoc basis.
- Building a rapport with customers.
- Handling statement reconciliations and building WIP statements to ensure we communicate effectively with customers.
- Escalate any concerning issues to your immediate line manager, the Credit Control Team Leader.
- Managing any queries through our query management system.
Butler Rose is committed to equality in the workplace and is an equal opportunity employer.Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.
