Job Title: Care Team Manager - Homecare
Location: Hybrid – Office and Field (Cheshire and Wirral)
Hours: 37.5 hours per week
Salary: £28,000 per annum
About the Role:
I am looking for a dedicated and motivated Care Team Manager to join a premium domiciliary team in Cheshire and Wirral. As a Care Team Manager, you will be responsible for overseeing the delivery of high-quality domiciliary care services, ensuring compliance with CQC regulations, and promoting a person-centred approach to care. You will lead and support a team of care professionals, ensuring that services meet the needs of clients while adhering to organisational policies, procedures, and budgets.
In this role, you will be key in communicating the organisation’s vision to employees, setting clear goals, delegating tasks, and motivating teams to achieve specific objectives. You will foster an atmosphere that promotes growth and ensures that high standards of care are consistently maintained.
Key Responsibilities:
- Provide effective leadership and day-to-day management of homecare staff, including recruitment, supervision, and performance management.
- Motivate and empower the team to deliver outstanding care services.
- Ensure all staff receive appropriate training, induction, and professional development opportunities.
- Oversee the scheduling and allocation of care visits to meet client needs.
- Monitor service delivery to ensure compliance with care plans and agreed standards.
- Handle client feedback, complaints, and incidents in a timely and professional manner.
- Ensure all services comply with CQC standards, relevant legislation, and organisational policies.
- Conduct regular audits and spot checks to monitor care quality and identify areas for improvement.
- Maintain accurate records and reports, ensuring data integrity and confidentiality.
- Assist in managing budgets and resources efficiently to meet financial targets.
- Monitor staff hours and ensure adherence to financial constraints, including payroll accuracy.
- Support the business in achieving growth targets while maintaining high-quality service delivery.
- Build and maintain strong relationships with clients, families, staff, and external stakeholders (e.g., local authorities and healthcare professionals)
Skills & Experience:
- Strong leadership skills with the ability to motivate and support teams.
- Attention to detail and the ability to ensure compliance with policies and procedures.
- Proficient knowledge of computer applications and industry-specific software.
- Experience in employee training, development, and performance management.
- Knowledge of CQC regulations and homecare standards.
- Ability to manage resources efficiently and contribute to business growth.
- Experience in working in a care setting
If this sounds like the role for you, please click apply now or call Megan on (phone number removed) or email (url removed) to find out more!