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Neighbourhood Officer– Housing Association – About The Client:
Castlefield are currently representing a regional Housing Association in Merseyside to recruit a Neighbourhood Officer on an initial interim contract until the end of May 2025. This position will have a mixture between site visits, office attendance and home working and will be paying £22.45 per hour via umbrella agency.
Neighbourhood Officer – Housing Association – About The Role:
- Responsible for new and existing tenancy sign ups in accordance with the organisation’s lettings policies and procedures
- Support customers with changes to their tenancy
- Engage with customers to address rent and service charge arrears, to ensure that all stages of arrears recovery are followed
- Take part in annual tenancy checks to ensure customers are adhering to their tenancy agreements
- Work collaboratively and proactively with property services colleagues to ensure the efficient turnaround of empty homes
Neighbourhood Officer – Housing Association – What You Need:
- Previous experience in social housing management
- Good knowledge of rental income collection and an understanding of legal processes relating to income collection
- Excellent communication skills
- UK valid driving licence and driver
