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Location: Fulwood
Job Type: Temporary, Monday - Friday, 08:30 - 17:00
Salary: 11.44 - 12.21
About the Role:
We are recruiting on behalf of our esteemed client in the health industry, who is seeking a dedicated and professional Call Centre Representative. This role involves arranging appointments, providing excellent customer service, handling inbound calls, and following up with confirmation administration.
Key Responsibilities:
- Arrange and manage appointments efficiently.
- Deliver exceptional customer service to all inbound callers.
- Follow up with customers to confirm appointments and provide necessary information.
- Perform administrative tasks related to appointment scheduling and customer follow-ups.
- Maintain accurate records and update systems as required.
- Excellent IT skills, with proficiency in using call centre software and other relevant applications.
- A dedicated and professional telephone manner.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Previous experience in a call centre or customer service role is preferred.
- Opportunity to work with a leading health industry client.
- Supportive and dynamic work environment.
This is a temporary position with opportunities for the right candidate
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
