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Customer service representative
Part Time Hybrid Customer Care Advisor

Part Time Hybrid Customer Care Advisor

Zachary Daniels

Posted 5 days ago, valid for 24 days

Preston, Lancashire PR3 3XR, England

£16,000 - £19,200 per annum

Part Time

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Sonic Summary

The position is for a Part Time Hybrid Customer Care Advisor based in Burscough, requiring three days of work per week from Monday to Wednesday.
The salary for this role is £14,273 per year, which equates to £11.44 per hour, along with additional benefits.
Candidates should possess excellent administrative skills and a high level of attention to detail, as well as experience in customer service roles.
The job includes responsibilities such as processing customer orders, managing enquiries through various channels, and handling refunds.
Applicants should be self-motivated, reliable, and able to work both independently and as part of a team.

Part Time Hybrid Customer Care Advisor - 3 days per week | Burscough | Salary: £14,273 (£11.44ph) + BenefitsHours of Work: 3 days per week, Monday - Wednesday - 2 Shifts 12pm - 8pm and 11am - 7pm

Our client is an exciting northern brand who have an opportunity like no other, a brand experiencing growth and big moves! They are actively recruiting talented individuals to join an existing customer service team based at their HQ in Burscough. If you're ready to make your mark in a forward-thinking company and thrive in a collaborative environment, we want to hear from you.Responsibilities for a Customer Care Advisor (but not limited to):

As a Customer Care Advisor, your primary responsibility is to meet the specific needs of each customer, dealing with enquiries via email, live chat and social media channels.
Your tasks include ensuring customers are well-informed, promptly processing customer orders, and chasing deliveries on behalf of the customer.
Processing refunds and credits.

Customer Care Advisor Benefits:

22 days + your birthday off + bank holidays
Free onsite parking
Hybrid working - 1 was in the office and 2 working from home

Customer Care Advisor Requirements:

Excellent administrative skills
High level of attention to detail
High-level of organisational and planning skills with the ability to manage conflicting and competing demands effectively
Competent in using MS Office packages; Word/ Excel/ Outlook etc.
Self-motivated and committed to excellence
Professional and customer focussed
Reliable and trustworthy
Calm under pressure and patient
Ability to work as part of a team

Ready to take on the exciting adventure of being a Customer Care Advisor? If you're confident you've got what it takes, don't hesitate apply now!

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