Team Manager

Team Manager - Residential Support Service

Halcyon Care North West is proud to be partnering with a local residential support service. We are seeking a passionate and dedicated Team Manager to join our management team and make a difference in the lives of our residents.

Job Description

Accountable to: Operational Manager / Registered ManagerHours of Work: An average of 39.5 hours per week.Schedule: 3 days on, 3 days off over a 6-week rota.Days: Monday - Sunday (may vary based on service needs)Salary: £36,828 per annumHolidays: 6.6 weeks per annum, including statutory Bank/Public Holidays

Job Purpose:

As a vital member of the Residential Services Management Team, you will oversee daily operations, ensuring the delivery of high-quality, person-centered care to our residents. Your role includes promoting independence and creating a safe and supportive environment tailored to meet the individual needs of residents.

General Duties:

• Ensure compliance with current legislation, organisational policies, and standards.
• Maintain clear and accurate records in accordance with company policies and procedures.
• Collaborate effectively with all team members and foster a positive team atmosphere.
• Build constructive relationships within the team and with external stakeholders.

Team Manager Responsibilities:

• Deliver high-quality care that prioritizes the well-being of residents.
• Ensure services adequately reflect the diverse ethnic, religious, cultural, and linguistic needs of residents.
• Uphold and implement CQC Fundamental Standards in service delivery.
• Provide leadership and support to care staff, championing residents’ safety and dignity.
• Manage the keyworker system to cultivate supportive and interactive relationships with allocated residents.
• Oversee medication management and ensure compliance with policies and procedures.
• Address any emergencies efficiently and support colleagues during challenging situations.
• Understand and apply the Mental Capacity Act (2005) and Deprivation of Liberty Safeguards in practice.
• Participate in multi-agency meetings, advocating for residents’ needs in collaboration with healthcare professionals.
• Foster positive relationships with partner agencies, promoting a strong image of the service.
• Conduct staff supervisions and annual appraisals, supporting professional development.
• Promote activity-based care philosophies, ensuring residents lead fulfilling lives.
• Maintain high standards of infection control and assist residents in their personal health and hygiene needs.
• Ensure comprehensive handover processes facilitate the smooth transfer of information between staff.
• Uphold meticulous record-keeping as per the Health & Social Care Act (2012) and CQC standards.

Health & Safety:

• Promote health, safety, and security in accordance with our Health & Safety Policy.
• Ensure a safe environment for residents and report maintenance concerns promptly.
• Conduct regular health and safety checks, addressing any identified issues.
• Follow infection prevention protocols to maintain a safe and tidy workspace.

Equality and Diversity:

• Champion equality, diversity, and rights for residents and colleagues.
• Acknowledge and respect the privacy, dignity, needs, and beliefs of individuals at all times.

Learning and Development:

• Stay updated on best practices and guidelines in care delivery.
• Engage in mandatory training and personal development opportunities, including working towards level 2 in British Sign Language.
• Participate in supervisions and take responsibility for your own professional growth.

Miscellaneous:

• Perform any additional tasks as required that relate to the purpose of the role.

Join Us:

If you are committed to making a meaningful impact in residential care and possess the skills and passion for this vital role, we want to hear from you! Apply today to become a part of our dynamic team dedicated to enhancing the quality of life for our residents.

Halcyon Care North West is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.