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Service Designer

Hatched Recruitment Group
Posted 16 days ago, valid for 6 days
Location

Preston, Lancashire PR1 2QT, England

Salary

£500 per day

Contract type

Full Time

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Sonic Summary

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  • The local authority is seeking a fully remote Service Designer to lead the creation of a Service Design Pack for their Oracle Fusion instance.
  • Candidates should have a solid understanding of service design, including requirements gathering, documentation, and change management.
  • Experience with Oracle Fusion is preferred, along with a proven track record in identifying customer and technical requirements.
  • The role involves working closely with business colleagues to capture responsibilities and SLAs while identifying gaps in documentation.
  • The position offers a salary of £45,000 and requires a minimum of 3 years of relevant experience.

Service Designer - Fully Remote Role

I am recruiting for a local authority who is looking for someone to lead on the creation of a Service Design Pack for our existing Oracle Fusion instance, working closely with other team members and SMEs within the business.The team is responsible for maintaining Oracle Fusion and experience in working with that solution would be preferable, along with demonstrating confidence and prowess in other relevant areas.

Accountabilities/Responsibilities

In this role you will:

* Create the Service Design Pack for the Oracle Fusion System at Lancashire County Council.

* Work closely with business colleagues to capture responsibilities and SLAs.

* Identify gaps in documentation.

Applicants should have a proven track record of identifying customer and technical requirements, to ensure the successful ongoing delivery of the system.

You will have a solid understanding for service design including (but not limited to) the following:

  • Requirements gathering
  • Documentation
  • Change management
  • Test management
  • Risk and defect management

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