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IT Team Lead / 3rd Line Engineer

IT Team Lead / 3rd Line Engineer

In Technology Group Limited

Posted 2 days ago, valid for 14 days

Preston, Lancashire PR4 0AS, England

Full Time

Life Insurance

Employee Assistance

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Sonic Summary

The role of Senior 3rd Line Engineer is based in Preston, Chorley, offering a salary of up to £70,000 depending on experience.
The successful candidate must have a minimum of 3 years of experience within an IT role and will support 1st and 2nd line engineers as well as handle complex technical queries.
Key responsibilities include mentoring junior engineers, liaising with customers, and coordinating projects with the Service Delivery manager.
Technical skills required include proficiency in Windows OS, Office 365, Microsoft Azure, firewall configurations, and Active Directory.
Benefits of the position include 25 days of holiday, a fully expensed company vehicle or mileage compensation, and additional perks like birthday off and life assurance.

Role: Senior 3rd Line EngineerLocation: Preston, ChorleySalary: up to £70,000 DOE

Our client, a rapidly expanding technology solutions company who specialise in Security Systems, IT Infrastructure and Support, Telecoms & Connectivity are looking for an experienced 3rd Line Engineer to join their team in Preston.

Position Overview:

You will be responsible for the support of the 1st and 2nd line engineers, as well as being the escalation point for complex technical queries. The successful candidate must be happy to work on the service desk and work alongside the senior engineers / managament. A driving license and own vehichle is required for occasional on site work.

Key Responsibilities:

Support and liase with customers and internal teams to present viable options on projects and solutions
Resolving complex esclations using your own initiative
Supporting/mentor junior engineers, developing their knowledge
Work alongside the Service Delivery manager with co-ordination of projects and tasks

Technical Skillset:

Minimum 3 years experience within IT role
Windows OS up to 11 & Windows Server 2012/16/19
Office 365 and applications (Intune, MS Defender, PowerShell, OneDrive)
Microsoft Azure / Entra ID
Firewall configurations, installs
Routing and switch installs
DNS, DHCP, TCP/IP, VPN Connections
Active Directory / Group Policies

Desirable:

MSP Experience or experience working in multiple environments
Microsoft Certifications
IT Security - Malware/spam, backup solutions
Leadership skills

Benefits:

25 days holiday, plus UK bank holidays
Birthday off!
Fully expensed company vehicle or mileage paid
Group Income Protection
EAP - 24hr support
Life Assurance

If this role sounds interesting to you and you would like to know more. Please apply and we can have a chat regarding suitability!

Key Words: 3rd Line IT Engineer, MSP Engineer, Senior Technical, Senior IT Engineer, Third Line, Team Lead, Senior Infrastructure Engineer, IT Manager, IT Team Leader, Senior MSP Engineer, Field Engineer, 3rd Line, IT Consultant

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

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IT Team Lead / 3rd Line Engineer

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ICT Technician

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