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An experienced Claims Handler is required to join an established, reputable Loss Adjusters due to growth and expansion.
Key responsibilities:
- Provide a first class customer service to customers, clients and colleagues, ensuring that all claims are pro-actively managed to conclusion ensuring client specific service level criteria is met.
- You will also act as a point of contact for client/customer queries and owning issues through to their satisfactory conclusion
About you:
- Experienced in handling Insurance property claims from cradle to grave
- Experienced in being able to understand various Insurer Policy wordings to establish validity
- Excellent communication skills verbal and written
- Good time management/organisation skills with diary management experience
- Be able to work in a pressured environment handling volume calls whilst having the ability to remain calm and provide a quality claims journey experience
- IT literate and the ability to utilise multiple systems
- Be able to travel to the local office for training/induction or as and when required for team meetings etc.
- Industry qualifications i.e. Cert CII or Cert CILA or willing to work towards (desirable)
Hours are Monday to Friday - 35 hours per week. The role can be remote with the requirement to attend the local office for training/induction/team meetings.
Salary & Benefits:
- Annual basic salary up to £30,000 per annum
- Contributory pension
- Performance related bonus
- Flexi benefits
- Voluntary benefits schemes
- Birthday holiday
- Share purchase scheme
