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Part Time Aftersales Retention Executive

The Solution Auto
Posted 8 hours ago, valid for 21 days
Location

Preston, Lancashire PR4 0AS, England

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The position available is for a part-time Aftersales Retention Executive at a prestigious car dealership in Preston.
  • The role focuses on driving profitability in the Aftersales department through customer satisfaction and retention via inbound and outbound calls.
  • Candidates must have previous experience in a similar role, with a sales background being advantageous, and should possess strong communication skills and a passion for customer service.
  • The salary for this position is £8,320 plus overtime for Saturday mornings, with an average uncapped commission of £5,000 pro rata.
  • Working hours are Wednesdays and Thursdays from 8:30am to 5:30pm, and Saturday mornings from 8:30am to 12:30pm on a rota basis.

PART TIME

Aftersales Retention Executive

Prestige Franchised Dealership

Preston

Our client is looking to recruit a part-time Aftersales Retention Executive for their prestigious car dealership.

The objective of the position is to drive work into the Aftersales department to increase profitability, making inbound and outbound calls to existing owners with customer satisfaction and retention being the main focus.

The successful candidate will be an excellent communicator who is driven, has an outstanding telephone manner and can demonstrate the following qualities and knowledge:

Passion for customer serviceAbility to manage own workloadEnthusiasticAbility to work under pressureAble to work as part of a team whilst using own initiativeMaximise business opportunity, upselling productsAccurate data inputtingSelf-motivated and target drivenAdhering to brand standardsPrevious experience in this or a similar role is essential, and a sales background would be a distinct advantage.

Working days are Wednesdays and Thursdays 8:30am - 5:30pm, with Saturday mornings 8:30am - 12:30pm on a rota basis paid at overtime.

£8,320 plus OT for Saturday morningsAverage commission uncapped pro rata = £5,000.

As you will be working with a highly successful and award-winning Retailer, the position offers:

25 days holiday (plus bank holidays), additional day's holiday on your birthday - pro-rata for part-time employmentDiscount retail shopping platformPreferential family rates within the brandCompany pension schemeDeath in Service policyWork wear suppliedChildcare voucher schemeCycle to work schemeTraining, coaching and development fundedIncentives and rewardsFree tickets to local and national eventsStaff social eventsOn site car parking

Who are you applying to?

The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant!

Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.