SonicJobs Logo
Left arrow iconBack to search

1st/2nd Line Support Engineer

Xact Placements Ltd
Posted 11 hours ago, valid for a month
Location

Princes Risborough, Buckinghamshire HP27, England

Salary

£24,000 - £29,000 per annum

Contract type

Full Time

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

Sonic Summary

info
  • An exciting opportunity is available for a 1st/2nd Line Support Engineer based in Princes Risborough.
  • This full-time role requires previous experience in a similar position and excellent communication and troubleshooting skills.
  • The position involves providing remote second line support to customers and mentoring junior team members.
  • Candidates should have experience with Hyper-V, Office 365, DNS, DHCP, server failures, and system backups.
  • The salary for this role ranges from £24,000 to £29,000 per annum.

Are you looking for a new exciting opportunity working as a 1st/2nd Line Support Engineer to be based in Princes Risborough?

This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks.

Main Duties of the Role

  • Providing remote second line support to customers whilst providing excellent service
  • Act as point of escalation for 1st Line Engineers and escalating tickets when required
  • Mentoring junior members of the team

Your Skills and Experience

  • Previous experience in a similar position
  • Excellent communication skills, both written and verbal
  • Excellent troubleshooting skills
  • Experience of: Hyper-V, Office 365, DNS, DHCP, Server failures & System backups

Salary

  • 24,000-29,000 per annum

Apply now in a few quick clicks

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.