2nd Line Support Engineer

Are you looking for a new exciting opportunity working as a 2nd Line Support Engineer to be based in Princes Risborough?

This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks.

Main Duties of the Role

• Providing remote second line support to customers whilst providing excellent service
• Act as point of escalation for 1st Line Engineers and escalating tickets when required
• Mentoring junior members of the team

Your Skills and Experience

• Previous experience in a similar position
• Excellent communication skills, both written and verbal
• Excellent troubleshooting skills
• Experience of: Hyper-V, Office 365, DNS, DHCP, Server failures & System backups

Salary

• 26,000-29,000 per annum