Customer Service Advisor

**Unlock Your Potential as an Customer Service Advisor with a market leader in hardware and electro-mechanical components.  Are you ready to step into a role that not only challenges but rewards your expertise in sales and account management? This is an exceptional opportunity for a dynamic and driven Internal Account Manager to join a well-established company at the forefront of their industry.  Situated in a picturesque village in West Sussex, this role offers not just a career but a chance to make a significant impact within a thriving industry.**What You Will Do:**- Proactively manage an existing customer base by email and phone, becoming their primary point of contact.- Develop and enhance long-term, profitable business relationships with strategic accounts.- Analyse customer needs to promote repeat and new sales, while negotiating with suppliers for effective procurement.- Competitively quote products within the portfolio, ensuring follow-ups and securing sales.- Provide exceptional technical support and guidance to promote the full product range.- Utilise CRM systems diligently for accurate management, maintenance, and reporting of leads, orders, and data.**What You Will Bring:**- Proven experience in building up long-term relationships with a Sales/Account Management function, with a high degree of customer focus.- Ability to organise a large workload, demonstrating resilience in facing everyday challenges.- Experience with CRM systems, coupled with strong interpersonal and communication skills.- Proficiency in Microsoft Office, with the ability to work independently and collaboratively.- Desirable: Commercial experience in the manufacture and/or distribution of electromechanical components.**Company Contribution & Industry Information:**By joining this team, you will be contributing to a company renowned for its innovation and quality in the electromechanical components industry. This role is pivotal in maintaining and growing the company's presence, ensuring that strategic business relationships are not just maintained but flourished. The company prides itself on its commitment to excellence and its dedication to empowering its team members to achieve their full potential.**Location:**This role is based in West Sussex, offering a scenic commute and a fantastic work-life balance with favourable working hours and an early finish on Fridays. **Don't Miss This Incredible Opportunity!**Applications are welcome from all disciplines, if you have a great telephone manner and are looking for your next challenge within a company that values innovation and commitment, we want to hear from you. This is your chance to be part of a team that is not just about achieving targets but about making a real difference in the industry.Apply now to embark on a rewarding career journey where your contributions are valued and your professional growth is guaranteed.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.