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'The magic in new beginnings is truly the most powerful of them all.' — Josiyah Martin
Warranty & Service Administrator£28k - £32k + Bonus
Commercial Main Dealership!Monday to Friday!Reading Area
I'm currently working with a client who is seeking a Warranty & Service Administrator to join their busy team.
This role is perfect for someone with strong administrative skills and experience in the automotive sector, particularly with service and warranty procedures.
Main Purpose of the Job:
You’ll be responsible for overseeing service, warranty, and PFL invoice procedures to ensure compliance with the manufacturer's policies, while maximizing profitability for each repair.
Key Responsibilities:
- Processing all service, warranty, and PFL job cards, ensuring full compliance with manufacturer guidelines
- Raising pro-forma invoices for quotations and liaising with customers
- Reconciling warranty and PFL self-billing invoices (SBIs)
- Investigating and resolving customer account queries
- Conducting risk assessments on warranty and PFL claims
- Managing work-in-progress (WIP) levels, ensuring they stay below 250 hours
- Liaising with the workshop and parts department to resolve any discrepancies
- Submitting and managing warranty claims in line with manufacturer requirements
- Processing non-warranty repairs and ensuring they are recharged to the correct accounts
Ideal Candidate:
- Previous experience in warranty/service administration within the motor trade
- Familiarity with systems like Haddenham and GDMS (beneficial)
- Excellent communication and organizational skills
- Strong attention to detail and the ability to manage multiple tasks efficiently
If this sounds like the right fit for you or someone you know, please get in touch with me.
This is a fantastic opportunity with a competitive salary and bonus package, so don't miss out!
Other Opportunities
If you are looking for something else in the Automotive sector, please get in touch, as at ASI Automotive Recruitment, we make it our mission to find the right job for YOU!!
Referral Scheme
If you’re not an administrator, but you know of someone who is and maybe interested we will pay £75 in vouchers of your choice for a successful recommendation. If you’re interested or know of someone that might be please get in touch.
Important
ASI Recruitment will not forward your CV to any job without speaking to you first, can you please make sure your contact details are on your CV, Mobile, Email and Landline if you have one
The job is based in Reading and our client would like you to have a commute you can carry out in the long term.
If you would like to know more about this exciting opportunity please get in touch with your current and accurate CV.
Our standard procedure is to speak to you before we send your CV to any of our clients so please make sure your contact details are on your CV.
