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Huntswood is looking for a talented complaint handler looking to move into our busy advisory team to support clients with the financial services industry. This great opportunity to join our busy and successful advisory team, based out of our Central Reading Head office.
The Opportunity
The Advisory team advises and assists clients manage risk in accordance with regulatory requirements. You'll act as an ambassador for Huntswood working of group and solo assignments to help forms raise their standards and protect their reputations.
This role will also allow you develop you experience across all finance sectors, and you'll have the support to gain relevant qualifications to help you in your role.
This is a great opportunity to develop and gain skills, qualifications and experience that will support you in your future career within financial services regulations.
You'll be based in our Reading Head office on a hybrid basis but will travel to client sites across the country.
Is the role right you?
We're looking for an experience complaint handler who is motivated and ready to develop their skills and experience within this ever-changing financial services sector. You'll be an excellent communicator and confident to convey technical information to all levels of stakeholders. You'll need to adapt to change well and develop and learn to support your clients and the wider Huntswood business.
Other skills needed include:
- 1-2 years of experience in complaint/case handling within Financial Services
- Financial Ombudsman Experience is desirable but not necessary
- Educated to degree level or equivalent
- Interest in or developing knowledge of Financial Services regulation
- Be working, or planning to work, towards financial qualifications across Insurance or Consumer Credit sectors which would be funded by Huntswood.
- Ability to work as a team and autonomously
What you will get from Huntswood
- A very competitive starting salary of up to £40,000 per annum
- A generous bonus scheme
- Financial support to gain professional qualifications to support your role
- Take advantage of our flexible benefit scheme so that you pick what works for you
- Look after your future with our company pension scheme
- Scope to work on a hybrid basis both in the office and from home
"It's not just about what we do, but the way we do it. And it's our values that make us special."
Huntswood recognises that its people are its most valuable asset.
We are a dedicated team with the practical knowledge, experience, and drive to help our clients deliver the best experience for their customers. Right now, we're making a real difference to the lives of millions of customers who rely on us for vital services, often in times of need, and we recognise the contribution of the colleagues who help us deliver time and again.
Your progression is governed by your personal goals, and Huntswood is here to help you achieve what YOU want to achieve. With dedicated training, coaching and guidance Huntswood has numerous career progression opportunities to support you in your career.
Working for each other to do the right thing for our clients and their customers is our ultimate goal. If this sounds like something which inspires you as it does us, we would love to hear from you.
Next Steps
Interested in this opportunity. Apply now and if we feel you are the right fit then we will be in touch.
To help you stay safe in your job search Huntswood will only ask for contact details via email when first contacting you and not any other personal details.
