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We are recruiting for a great client based in central Reading who are looking for an enthusiastic Customer Service professional looking for an opportunity to grow and develop within the business.
They are a Financial Services/Insurance provider who are part of a larger group and have some great career opportunities and a brilliant benefit package.
They are looking for someone to join their inbound call centre. You will take part in an 8 week training programme during which you will need to be in the office every day and then after that they are offering hybrid working (3 days in the office 2 days can be remote) . The focus for them is to put the customer at the heart of everything. There is no selling in this role. Focus on great client interaction and good listening skills are key. The hours are Mon - Friday 9.00am - 5.00pm
They are a great organisation to work for and offer real progression. They use the customer support centre as a way to look for talent and they regularly have employees within the role who are promoted throughout the business. If you are seeking a role where you really have the customers needs at the core of everything you do we would love to hear from you.
Ideally you will have some administration experience, a great phone manner, a real desire to do a great job and the ability to pick things up quickly.
Experience of working within a similar customer focussed role is important but this can be face to face or over the telephone - if you have any experience of working within a regulated environment like financial services this would also be beneficial
The starting salary is £25000 + Plus some great company benefits
