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Team Leader – Supply Chain & Customer Support Location: Reading | Full-time | Travel Required | Languages Desired Italian or Spanish
Lead. Solve. Elevate.We’re on the lookout for a proactive Team Leader to guide, support, and drive our team towards success. If you thrive in fast-paced environments, love problem-solving, and can balance customer service with operational excellence, this role is for you!
What You’ll Be Doing- Leading and motivating your team to smash KPI & SLA targets.
- Handling escalations, resolving issues, and keeping operations running smoothly.
- Providing top-notch customer service via email, CRM, and phone.
- Managing internal projects – from new stock implementation to warehouse audits.
- Collaborating across departments to bring efficiency and value to our customers.
- Upholding our core values of respect, teamwork, and integrity.
- Experience: 3+ years leading supply chain/customer support teams.
- Skills: Strong leadership, problem-solving, and relationship-building.
- Tech-Savvy: Confident with Outlook, MS Excel (pivot tables, vlookup), and CRM systems.
- Communication: Professional English (written & spoken). Italian/Spanish is a bonus!
- Flexibility: Willing to travel across Europe when needed.
Why Join Us?This is more than a job—it’s a chance to lead, innovate, and make an impact in a dynamic, customer-focused environment. If you’re ready to step up, we want to hear from you!
Apply today!
