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Job Description:
The Mobile Service Technician role is a great opportunity for somebody who is looking for a driving role but one that will lead them into a field service engineering career, working for a great organisation who will offer full training. This role covers the Reading and surrounding areas.
Key Responsibilities:
- As an MST you will meet engineers on customer sites and if required you will assist with the decash of ATM’s under security protocol, working closely with the engineer to ensure the site is well placed for a de-cash.
- Meeting engineers on site, delivering and handing over larger parts for the ATM’s and if required you will assist the engineer with fitting parts.
- Once training has been given, you will also carry out basic fault finding on ATM’s in the absence of the Field Engineer, such as clearing card reader faults, printer faults, note jams etc. Some heavy lifting might be involved.
- On occasion you may be required to carry out non-engineering tickets, such as meeting BT, locksmiths and doing alarm handovers.
- You will also be responsible for returning parts and also ordering replacements, ensuring that you keep order of the stock that you carry onboard your vehicle.
Candidate Requirements:
- This role requires you to be self motivated and driven and have an interest in working in the field.
- For this position you will need to demonstrate a good geographical knowledge of the local area. On occasion, you may be asked to work out of area which could involve a longer distance for driving.
- Ideally you will have previous experience with electronics, or mechanical devices and also ideally basic fault-finding skills and experience, even if it is mending and fault finding on home gadgets and appliances.
- Good communication skills and basic admin skills are essential for this role.
Shifts:
- Your normal working week is 42.5 hours Monday to Sunday. You will be required to participate in a shift pattern rota.
- Maximum of 2 weekends worked in 4 week period (working weekends will not be consecutive).
- Maximum of 1 weekend per 4 week period can be late shift.
- Maximum of 7 consecutive working days.
- You will be given 30 days’ written notice of change in shift pattern unless by mutual agreement.
Benefits:
- This role comes with a company vehicle which can be used for personal use and a fuel card.
- Tools/laptop and phone provided.
- Uniform & PPE provided.
