IT Support Engineer

MFK Recruitment has recruited 39 IT candidates for our client in the past 5 years, and 29 are still with the company!

The successful candidate will work with other IT colleagues and have full support and training from day one. This school is one of the most reputable in Berkshire, and they have also won many awards recently. We are searching for a motivated IT Support Engineer to join their team in Reading.

IT Support Engineer - Overview:

You will be primarily responsible for providing the end user helpdesk service, ensuring the school maintains safe, reliable and scalable IT systems that facilitate the school’s academic, pastoral and administrative objectives. You will need a broad experience and range of technical skills to support the end users, ideally within an educational environment.

• Provide day-to-day support of the school’s ICT resources ensuring that there is adequate provision to meet the needs of the staff and students.
• Assist the IT Manager and Senior IT Engineer with business-as-usual projects and to take a role in resolving infrastructure related issues.
• Deploy end user hardware such as desktops, laptops and tablets, cabling, printers, telephones, AV equipment and other peripherals as well as deployment and management of end user software.
• Support school events and activities, ensuring that IT and AV are available for use when required.

IT Support Engineer - Personal Attributes:

• Excellent written and verbal communication skills
• Excellent interpersonal skills
• Ability to solve problems
• Confident working autonomously and as part of a team
• Attention to detail
• Able to prioritise in a busy working environment

IT Support Engineer - Qualifications & Experience:

• 18 months+ of experience in a similar role
• Strong knowledge of Microsoft and Google applications
• Good knowledge of desktop operating systems (e.g. Windows, Mac OSX)
• Microsoft systems administration experience (Windows Server, 365, Azure)
• Google G Suite for Education experience
• Apple product experience (including hardware, macOS and iOS)
• Basic Networking skills (DHCP, DNS, TCP/IP, VLAN, switching, wireless)

Benefits:

• Personal Development plan and training
• 30 days annual leave + Bank Holidays
• Use of gym and swimming pool
• Free lunches

Hours - Monday to Friday, either 8am-4:30pm, or 9am-5:30pm (to be agreed upon appointment).