Back to search
Location: Reading
Hours: Full-time, 08:30 – 17:00 (flexibility required during peak periods)
We are looking for a Team Leader to join a small team in the West Reading. You’ll oversee the day-to-day operations of a small, fast-paced customer team and will play a pivotal role in managing and delivering orders, logistics, and face to face customer relations. This role requires hands-on involvement, including physical work and team leadership during peak times.
Key Responsibilities:
- Check orders via company systems, maintain accurate records, and address customer queries
- Manage stock, ensuring accurate inventory tracking and timely deliveries
- Monitor courier services, produce reports, and coordinate international shipments
- Handle clearances and deliveries, including documentation and casual staff coordination
- Drive vehicles (up to Luton van size) and lead teams of temporary workers at school sites
- Maintain and utilize customer and school databases, producing reports as needed
- Ensure sufficient stock levels and manage rental stock inventory
- Check and maintain operational equipment
- Follow and update standard operating procedures to improve efficiency
- Assist in managing the Gold Care process, including coordination with laundry services and repacking
- Oversee IT systems, filing, and supply management
Key Skills & Requirements:
- Flexible and able to adapt to varying workloads
- Strong leadership skills to manage temporary teams effectively
- Suitable backgrounds could be from Hospitality, Retail or Leisure Centre roles
- Experienced driver essential with own transport
- Physically fit for occasional lifting in warehouse
- Confident in liaising with customers
- Basic IT Proficiency
- Proactive and able to work independently
