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Location: ReadingHours: Full-time, 08:30 – 17:00 (flexibility required during peak periods)
We are looking for a Team Leader to join a small team in the West Reading. You’ll oversee the day-to-day operations of a small, fast-paced customer team and will play a pivotal role in managing and delivering orders, logistics, and face to face customer relations. This role requires hands-on involvement, including physical work and team leadership during peak times.
Key Responsibilities:
- Check orders via company systems, maintain accurate records, and address customer queries
- Manage stock, ensuring accurate inventory tracking and timely deliveries
- Monitor courier services, produce reports, and coordinate international shipments
- Handle clearances and deliveries, including documentation and casual staff coordination
- Drive vehicles (up to Luton van size) and lead teams of temporary workers at school sites
- Maintain and utilize customer and school databases, producing reports as needed
- Ensure sufficient stock levels and manage rental stock inventory
- Check and maintain operational equipment
- Follow and update standard operating procedures to improve efficiency
- Assist in managing the Gold Care process, including coordination with laundry services and repacking
- Oversee IT systems, filing, and supply management
Key Skills & Requirements:
- Flexible and able to adapt to varying workloads
- Strong leadership skills to manage temporary teams effectively
- Suitable backgrounds could be from Hospitality, Retail or Leisure Centre roles
- Experienced driver essential with own transport
- Physically fit for occasional lifting in warehouse
- Confident in liaising with customers
- Basic IT Proficiency
- Proactive and able to work independently
If you think you’re suitable for this role, then please click ‘APPLY’ now!
?Recruitment Note
Due to the unprecedented volume of response we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 5 days, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact
