Back to search
Job Title: Concierge Service Assistant
Contract Type: Temporary
Hourly Rate: 13.00 - 13.50 per hour
Working Pattern: Full Time
Location: Reading
Are you passionate about providing exceptional customer service? Do you thrive in a dynamic environment where no two days are the same? If so, we have the perfect opportunity for you! Our client is looking for a Concierge Service Assistant and become the face of our premier concierge services.
Key Responsibilities:
As a Concierge Service Assistant, your primary responsibilities will include:
- Greeting clients with a warm and friendly demeanour, ensuring a positive first impression.
- Assisting clients with inquiries, providing information about services, local attractions, and amenities.
- Coordinating and managing various requests, including reservations, transportation, and event planning.
- Maintaining accurate records of client interactions and requests to ensure seamless service delivery.
- Collaborating with team members to ensure all client needs are met promptly and efficiently.
- Handling customer complaints and feedback with professionalism and a focus on resolution.
- Upholding the values and standards of our concierge service at all times.
What We're Looking For:
We are seeking candidates who possess the following qualifications:
- Previous experience in a customer service role, preferably in hospitality or concierge services.
- Strong communication skills with the ability to build rapport with clients.
- A proactive and problem-solving mindset, with the ability to multitask effectively.
- Excellent organisational skills and attention to detail.
- A positive attitude and a willingness to go the extra mile for our clients.
- Flexibility to work various shifts, including evenings and weekends.
If you are ready to take on this exciting role and make a difference in our client's experiences, we want to hear from you! Please submit your CV and a brief cover letter outlining your relevant experience and why you are the perfect fit for this position. (url removed)
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
