Account Manager - WasteManagement
Location: Flexible
Salary: £40K + Uncapped Commission
Job Type: Full-time, Permanent
Overview of the Role
Hexis Talent is recruiting on behalf of our client for an Account Manager to join their expanding team. This is a pivotal role, focused on maintaining and growing relationships with existing clients. The successful candidate will manage a portfolio of accounts, ensuring customer satisfaction while identifying opportunities for upselling and cross-selling services. If you have a background in account management and a passion for waste management, this could be the perfect role for you.
Main Responsibilities
Client Relationship Management
- Maintain and develop strong relationships with current clients, acting as the main point of contact for all inquiries.
- Proactively address client needs, ensuring high levels of satisfaction and collaborating with internal teams to meet and exceed expectations.
Account Growth
- Drive account growth by identifying new opportunities to upsell or cross-sell services.
- Meet and exceed sales targets by effectively managing your client portfolio and introducing new services or products as client needs evolve.
Communication and Coordination
- Ensure effective communication with clients to guarantee their needs are met efficiently.
- Collaborate with internal departments to resolve issues quickly and deliver excellent service.
- Keep clients informed on relevant products, services, and market trends.
Data Analysis and Reporting
- Regularly review and analyse client performance data, using insights to recommend improvements.
- Provide reports on key account metrics and highlight areas for potential growth or improvement.
What Youll Bring to the Role
- Passion for Sustainability: You care deeply about environmental conservation and the role waste management plays in it.
- Proven Account Management Expertise: Experience managing high-value client portfolios, ideally within the waste management sector.
- Problem-Solving Skills: You think on your feet, adapting quickly to client needs and challenges.
- Self-Motivated: A highly organised individual who drives results, with strong negotiation and presentation skills.
- IT Skills: Solid working knowledge of MS Office and other relevant tools.
Perks and Benefits
- A competitive base salary, negotiable for the right candidate.
- Uncapped commission based on account growth and performance.
- 20 days holiday plus Bank Holidays, with up to 5 additional days for long service.