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Customer Support Officer

Customer Support Officer

Opus People Solutions Ltd

Posted 8 hours ago, valid for 9 days

Redditch, Worcestershire B97 4BH, England

£13.02 per hour

Part Time

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Sonic Summary

Opus People Solutions is recruiting for a Customer Support Officer position at Redditch Borough Council located in Kingfisher Shopping Centre.
The role offers a salary of £13.02 per hour and requires a commitment of 37 hours per week on a 12-week contract with the potential for extension.
The Customer Support Officer will serve as the first point of contact for inquiries related to housing applications, benefits, and council tax.
Key responsibilities include reception duties, responding to customer inquiries, signposting customers, and handling document reception and scanning.
Candidates should be computer literate and possess proven experience in face-to-face customer interaction, such as in a reception or similar role.

Customer Support Officer

13.02

37 hours per week

Redditch Kingfisher Shopping Centre B97 4HB

12-week contract with potential to extend

Opus People Solutions are recruiting on behalf of Redditch Borough Council for a Customer Support Office to be the first point of contact for anyone enquiring information such as housing applications, benefits, and council tax.

This role will include reception duties, responding to customer enquiries and signposting customers where appropriate and receiving and scanning documents from the Town Hall reception.

The ideal candidate will be computer illiterate and have proven experience of interacting with customers face to face- reception or simular.

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