A leading retail business is hiring for a Senior Digital Merchandiser to join their team in Redditch. With digital sales continuing to rise, this is a great opportunity to work in a high-impact role optimising online performance and product visibility.The CompanyThis business operates across three major pillars: Motoring, Mobile, and Garages-with the Garages division now accounting for over 50% of overall turnover. Their tyre category is their largest, with online tyre sales recently surpassing another major company, making this one of the fastest-growing areas of the business.The RoleYou will sit in the core digital merchandising team, working on the Extended Range-a project that enables the company to list products via external vendors through dropshipping and on-demand delivery. You'll play a critical role ensuring listings are optimised, content is effective, and the customer journey is seamless.Key Responsibilities:- Oversee product uploads and maintain accurate range listings online.- Liaise with suppliers and internal buyers to ensure product details, copy, and imagery are optimised.- Identify opportunities to enhance content (e.g., video, customer reviews).- Focus on improving NPS through UX and customer journey enhancements.- Work closely with customer service teams and CRO analysts to troubleshoot and improve user experience.- Analyse funnel data and provide regular updates on performance metrics.- Support commercial teams with insights on digital performance.Key Requirements:- Previous experience in digital merchandising or ecommerce is essential.- A proactive, commercial mindset with the ability to work in a fast-paced retail environment.- Strong understanding of product lifecycle online and how content affects sales.- Analytical mindset - able to assess performance and customer drop-off points.- Good communication skills - must be able to collaborate cross-functionally across buying, customer service, UX, and marketing teams.The Benefits:- Competitive salary of £30,000+ (some flex based on experience)- Hybrid working model with on-site presence in Redditch- Work in a high-performing team focused on digital transformation- Exposure to a broad range of ecommerce projects across key business areasInterview Process:Stage 1 - Interview with hiring manager to discuss CV, experience, and your approach to digital performance.Stage 2 - Task/assignment to assess your merchandising and analysis capabilities.If you're looking to work in a dynamic digital merchandising role where you can drive real impact on performance and customer experience, apply now!
Back to searchSenior Digital Merchandiser
Harnham - Data & Analytics Recruitment
Posted a day ago, valid for a month
Redditch, Worcestershire B97 5LN
Full Time
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Sonic Summary
- A leading retail business in Redditch is seeking a Senior Digital Merchandiser with a competitive salary starting at £30,000.
- The role focuses on optimizing online performance and product visibility, particularly within the Extended Range project that involves dropshipping and on-demand delivery.
- Candidates must have previous experience in digital merchandising or ecommerce, along with a proactive mindset and strong analytical skills.
- Key responsibilities include overseeing product uploads, liaising with suppliers, and enhancing customer journey through UX improvements.
- This position offers a hybrid working model and the opportunity to work in a high-performing team focused on digital transformation.
