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Client Services Executive
Are you looking for a role where you can make a real difference to customers and clients, without the stress of cold calling or sales targets?
We're searching for confident and friendly individuals to handle inbound calls and web chats, to assist clients with enquiries about their occupational pension schemes.
Prior experience isn't necessary - full training is provided.
Why Join?
Our client offers a supportive environment, where your growth and success are the main priority. Here's what's on offer:
- 13.30 per hour
- 6 month contract - Potential of extension / long term opportunities
- Paid holiday
- Onsite Parking
- Continuous training and support
What You'll Do:
- Respond to inbound queries via phone, email, and web chat
- Make follow-up calls and return voicemails when needed
- Accurately document actions and maintain up to date records
- Deliver exceptional service while adapting to different customer situations
- Manage challenging queries or calls with professionalism and resilience
- Work efficiently to meet response times and "Right First Time" resolution target
Refer a friend and earn a retail voucher worth up to 500!
Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.
By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.
Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
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