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Sales Administrator

Reed
Posted 13 hours ago, valid for 8 days
Location

Redhill, Surrey RH1 4EJ, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The job involves assisting with sales activities, managing customer inquiries, and processing orders through a CRM system.
  • Candidates should have proven experience in sales administration or CRM management, along with strong communication and organizational skills.
  • Proficiency in Microsoft Office Suite and CRM systems like Salesforce or HubSpot is required, along with attention to detail.
  • The position offers a salary of $45,000 per year and requires at least 2 years of relevant experience.
  • Interested applicants can apply online or contact Amanda Nash for more details.

Assist with sales activities including fielding sales calls

Receive customer enquiries and create quotes on CRM system

Receive and verify customer purchase orders, including customers personal information and account/payment details; ensure that are added into CRM system correctly.

Process sales orders on MRP/CRM system; checking them for accuracy to ensure RFT

Organise delivery through specified couriers using their own websites

Contact customers by phone or email to answer queries and obtain missing information

Process customer invoices through the CRM system and customer portals

Maintain and update sales and customer records on CRM system

Actively communicate and liaise with other internal teams to ensure that company objectives are met

Manage personal and sales email inboxes

Ensure data accuracy and consistency within the CRM, regularly conducting audit and cleaning tasks to maintain data quality.

Provide training and support to CRM users, addressing technical issues and offering guidance on best practises.

Collaborate with the sales and marketing teams to identify and implement improvements in CRM workflows and processes

Support marketing manager to coordinate marketing within HubSpot, including email marketing, landing pages, forms and social media posts

Mandatory Requirements

Proven experience in a sales administration, CRM management, or similar role

Excellent communication and interpersonal skills 

Strong organisational and multitasking abilities

Proficiency in Microsoft Office Suite particularly Excel

A pro-active attitude with a commitment to continuous improvement

Key Skills and Competencies

Microsoft Office - Word, Excel, Outlook - Competent to Intermediate level

Proficiency in CRM systems (E.G. Salesforce, HubSpot, or similar)

Good customer service work ethic

Attention to detail 

The ability to work individually and as part of a team

Excellent written and verbal communication skills

Good standard of general education 

Please apply online or call Amanda Nash for more details

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.