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Customer Service Advisor

Lloyd Recruitment Services Ltd
Posted 11 days ago, valid for 10 days
Location

Redhill, Surrey RH1 4EJ, England

Salary

£22,000 - £26,400 per annum

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Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Customer Service Advisor position requires a minimum of 6 months experience in an inbound call center.
  • Candidates will handle 40+ inbound calls, as well as live chat and website inquiries, in a friendly and positive team environment.
  • The role offers a weekly pay of £12.50 per hour, along with paid holiday and pension enrollment after a qualifying period.
  • Responsibilities include assisting customers with changes to personal and bank details, agreements, and application progress updates.
  • This is a great opportunity for career growth within an established business, with a referral bonus of up to £500 for recommending friends.

Customer Service Advisor

  • Do you have a min of 6 months experience of working in an inbound call centre?
  • Would you be happy handling 40+ inbound calls as well as live chat and website enquiries?
  • Are you keen to join a friendly, social and positive team?
  • Are you available for immediate work?
  • Weekly pay £12.50 p/hour + paid holiday and pension enrolment after qualifying period.

Our client is looking for individuals to join their busy customer service department.

The Individual:

  • Friendly, confident and outgoing
  • Enthusiastic and keen to learn
  • Confident communicator, happy to be on the phone
  • Team orientated
  • IT savvy

The Role:

This is an inbound position no sales or cold calling, and you will assist customers with any queries which could relate to any of the following:

  • Change of personal details i.e. address, contact details
  • Changes to bank details and payment options
  • Assisting with queries relating to agreements and contracts
  • Updates on progress of applications or queries

This is an exciting opportunity for those who are keen to start their career and join an established business - great for future career growth.

Refer a friend and earn a retail voucher worth up to £500!

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.