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Customer Service/Workshop Assistant
Redhill
FULL TIME, permanent
Hours:
The business is open from 08.00-17.30 Monday to Friday and 09.00-12.00 on a Saturday. You may be required to work one in four Saturday鈥檚 mornings.
Salary: 拢28000 - 拢30000pa
Driving Licence is Essential
This is an exciting opportunity for a vibrant, dynamic individual who has the ability to multi-task and work in a busy team environment. You must be IT confident, have exceptional communication skills, be welcoming, friendly and thrive in a fast paced work environment.
Personality and attitude are very important! This role would suit someone who likes the busyness of an office, has excellent customer service skills, can multi-task and isn't afraid to be hands on, assiting around the workshop/court yard (not in a mechanical capacity).
Job role includes the following.
路 Meeting and greeting customers, suppliers, assessors and other third parties.
路 Entering new information onto the management system and contacting customers to coordinate various appointment.
路 Managing all incoming phone calls and directing them to the right department.
路 Managing email traffic that comes into the generic email address, making sure it is directed to the right person and or department.
路 General administration
路 Liaising between customers, other departments and third parties to ensure efficiency
路 Be willing to multi task and willing to help out colleagues when workload鈥檚 dictate that it is necessary.
路 Assisting workshop Technicians by ensuring all areas are kept clean and tidy
. Stock check
.Moving vehicles on site so a full driving licence is essential
Benefits include:
路 23 days holiday plus bank holidays
路 Excellent social events throughout the year
路 Pension scheme
路 Company bonus scheme
