Home
Redhill
Customer service representative
Customer Solutions Advisor

Customer Solutions Advisor

Lloyd Recruitment Services Ltd

Posted 4 hours ago, valid for 21 days

Redhill, Surrey RH1 4EJ, England

£24,000 - £28,800 per annum

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

The position of Customer Solutions Advisor in Redhill offers a salary ranging from £23,000 to £24,500, with the potential to increase earnings to £26,000-£28,500 through incentives and achievable targets.
The working hours are Monday to Friday, from either 8:30 AM to 5:00 PM or 9:00 AM to 5:15 PM, conveniently located just 5 minutes from train and bus stations.
The role requires a friendly and engaging personality, with a preference for candidates who have experience in customer service, although those looking to transition into a corporate office setting are also encouraged to apply.
Candidates should possess IT proficiency and be comfortable working with multiple screens, as well as demonstrate self-motivation and teamwork skills.
While prior experience in arrears or collections is beneficial, it is not mandatory, and extensive training will be provided to successful applicants.

Customer Solutions Advisor

Redhill

£23-24,500 +incentives and easily reached targets, result in you being able to push your earnings upto £26-28,500

Monday to Friday

8.30-5pm or 9-5.15pm

5 mins from train and bus stations

Our client is looking for 2 new colleagues to join their accounts team, where you’ll be integral to helping their customers out with organising feasible payment plans should they find themselves in need of financial support and guidance.

The Individual:

Although experience in an arrears or collections background would be great, they are very open to receiving applications from individuals who are looking for a move into a corporate office setting.
You will enjoy working in customer services, and have a friendly and engaging personality, happy to communicate over the telephone
A team player, you will also enjoy using your own self-motivation to achieve your individual goals
IT proficient, you will be required to work off multi-screens, and / or been enthusiastic and have the confident to learn

The Role:

Providing a high level of customer service, you will use your listening skills to build a rapport with the customer and show an understanding of any issues being experienced
Using your resolution skills, you will help source the best outcome for everyone
Updating individual records and agreements, you will be required to send information and documents to clients
Building a rapport with the customer, so they will be happy to contact you / the team again if required
This is a vital role to the business, extensive training will also be provided.

Interviews taking place a.s.a.p.

Refer a friend and earn a retail voucher worth up to £500!

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

Apply now in a few quick clicks

Customer Solutions Advisor

Customer Service Representative

Customer Service Representative

Customer Service Representative