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Collections Advisor Credit Control

Hays Specialist Recruitment Limited
Posted 2 days ago, valid for 9 days
Location

Redhill, Surrey RH1 4EJ, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • A client in Redhill is seeking a Collection Advisor to manage a portfolio of customer accounts within their Collections Department.
  • The role involves ensuring compliance with arrears management policies, achieving targets, and preparing monthly reports.
  • Candidates should have previous experience in Credit Control, Collections, or Customer Service, along with proficiency in Microsoft Excel and negotiation skills.
  • The position offers a competitive salary, healthcare, a pension plan, and the flexibility of hybrid working hours.
  • Applicants are encouraged to apply by submitting their CV or contacting the agency for further career discussions.

Your new companyOne of our clients in Redhill is looking for a collection advisor to join the team.Your new role

  • To work within the Collections Department and be provided with their own portfolio of accounts for which they are responsible.
  • Managing customer accounts to ensure arrears management complies with policies and procedures.
  • Achieve targets and prepare monthly reports.
  • Handle queries, resolve disputes, and negotiate settlements.
  • Support the team, work autonomously, and ensure high performance.

What you'll need to succeed

  • Previous Credit Control/Collections or Customer Service experience.
  • Proficient in Microsoft functions, especially Excel
  • Conflict Management & Negotiation skills

What you'll get in returnIn return, you will be offered healthcare, a competitive pension and salary, hybrid working and flexible hours when required. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.