sales administrator

We are currently seeking a Sales Administrator to join our client's team. As a Sales Administrator, you will play a crucial role in the monthly billing cycle and management reporting processes, working in collaboration with the Airtime Billing Manager. In addition, you will provide support to the team and act as a subject matter expert for internal and external customers.

Our client, a leading provider of Satellite Communications and IT Support, has a rich history spanning over 55 years. With a global presence and a strong financial position, the company is poised for exponential growth and offers exciting opportunities for personal and professional development.

Key Responsibilities:

• Maintaining accurate information in our client's provisioning systems.
• Processing activations, deactivations, and changes for all services.
• Ensuring timely completion of airtime processes and resolving any errors.
• Managing monthly billing cycles for key products.
• Producing analytical reports for billing and activation purposes.
• Handling customer queries and providing timely resolutions.
• Processing prepay voucher sales orders and invoices.
• Collaborating with internal and external stakeholders to ensure accurate and timely completion of processes.
• Providing training and support for internal teams on relevant systems.
• Checking and approving supplier invoices and purchase ledger activity.
• Assisting the Billing Administrator Manager in managing the team.

Requirements:

• Extensive experience in airtime billing and provisioning, with a focus on delivering exceptional global customer service.
• Familiarity with telecoms billing software and/or billing processes.
• Strong attention to detail and proactive problem-solving skills.
• Ability to handle multiple tasks, work under pressure, and meet tight deadlines.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Excel and Word.
• Exceptional computer skills and the ability to quickly learn new systems.
• A professional and flexible approach, with a customer-focused mindset.
• Strong organisational skills and the ability to prioritise tasks effectively.
• Knowledge of Access or SQL (desirable).
• Experience in the Satcoms or Cellular sector (desirable).
• Experience with Navision/Great Plains ERP systems (desirable).

This is an excellent opportunity for an experienced Sales Administrator to join a dynamic and growing organisation. If you are motivated, detail-oriented, and eager to contribute to a successful team, we would love to hear from you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.