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Our client is looking for an Administrator to work in their small and friendly office. This is a temporary role, expected to last for a minimum of three months, with an immediate start date.
The role will primarily focus on front-line customer service and day-to-day office tasks.
Specific responsibilities will include:
- Answering inbound calls and responding to email enquiries, delivering excellent customer service.
- Guide customers through payments over the phone and set up new users on the client's online platform.
-  Assist in updating client data and oversee account details.
- Perform data entry, maintain client records, and collaborate with the internal team to ensure smooth day-to-day operations.
The successful candidate will have the following attributes:
- Strong administrative background, having worked in an office environment.
- Outstanding verbal and written communication skills
- Confident handling phone calls and diverse customer enquiries
- Attention to detail
- Self-motivated and capable of working independently with minimal supervision
- Comfortable with Microsoft Office and CRM systems
- A positive, team orientated attitude is important.
