Community Liaison Manager

Job Purpose: 

The Community Liaison Manager is a vital link between Redruth Town Council, partner organisations working in the community and local residents. As Town Council driven initiatives are developed and implemented, the Community Liaison Manager will focus on widening participation and inclusion ensuring the wants and needs of the community are understood and deep relationships are built. 

Scope:

• To demonstrate commitment to all aspects of Safeguarding to ensure our staff, customers and visitors are safe and to discharge our duty in terms of corporate safeguarding of all.
• To behave in a way that recognises the importance of organisational culture, values and accountability
• To act in a socially responsible way at all times, ensuring your behaviour, actions and decisions consider sustainability of resources, the Climate and the Environment.
• To adhere to standards set to ensure health and safety at work, which includes following procedures correctly and participating in relevant health and safety training, in helping to create a safe and supportive organisation for all.
• To undertake tasks as required to support the Council’s range of events and festivals as directed

Duties & Responsibilities:

1. Work with the Strategic Projects Officer to develop and deliver transformative projects in the town.
2. Work with the Strategic Projects Officer to organise focus groups, surveys and any other two way communication channels to help deepen the understanding of the wants and needs of the community and inform the design of initiatives and projects.
3. Work towards placing increased participation and inclusion at the heart of all Town Council initiatives by developing links with different community groups and fully understanding the different demographic groups represented in the town.
4. Work with the Communications Manager to produce information to keep the local community updated on activities and the work of the Town Council, including marking successful delivery of initiatives and projects.
5. Work closely with the Town Clerk, Strategic Projects Officer, Communications Manager and Senior Library Officer to create a Community Liaison Strategy.
6. Enhance and develop existing and new forms of community engagement and consultation at community events to promote the Town Council and its aspirations.
7. Undertake a yearly residents survey, analyse results and make recommendations. 
8. Assist the Strategic Projects Officer in the preparation of reports and presentations for the Town Council on projects and initiatives.
9. Monitor and evaluate the effectiveness of community engagement initiatives and make recommendations for improvement.
10. Contribute to grant applications to ensure the voice of the community is heard when machining funding bids.
11. Act in a polite, professional, and capable manner at all times, as would be expected of an employee of the Town Council.
12. Undertake any other duties required by the Council consistent with the level and scope of the role.
13. Any other task as directed by the Strategic Projects Officer. 

This Job description outlines the duties required of the post entitled Community Liaison Manager to indicate the level of responsibility. It is not a comprehensive or exhaustive list and duties may be varied from time to time, which do not change the general character of the job or the level of responsibility.