New Vacancy - Immediate Start Available - Hybrid Working Options
Due to rapid expansion within our client's organisation.Â
Oversee and support the Customer Service Assistants
Develop and implement strategies to improve customer experience.Â
Handle escalated customer issues and complaints
Monitor and report on customer service performance metrics
Collaborate with other departments to ensure seamless customer interactions.
Skills and Experience
Leadership and team management experience
Excellent problem solving and decision making skills
Prior experience in customer service management
Please apply online or call Amanda Nash for further details on