Customer Services Advisor

Reed

Posted 2 days ago, valid for 24 days

Reigate, Surrey RH2 9JZ, England

£20,000 - £24,000 per annum

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

The position is for a Customer Services Advisor, with various short and long-term roles available, including temporary and fixed-term contracts.
Main responsibilities include handling incoming calls, reviewing issues, liaising with departments, and responding to customer queries.
Candidates with or without prior experience are encouraged to apply, making it suitable for both seasoned professionals and newcomers.
The role offers a hybrid or office-based working environment, providing flexibility to employees.
Salary details are not specified, but candidates should be prepared for competitive compensation based on experience.

Are you looking for a Customer Services Advisor role?

A number of clients are wishing to recruit a variety of short and long-term roles; these include temporary and fixed-term contracts, both hybrid and office based.

Main responsibilities will include:

Receive and respond to incoming calls.
Review each separate issue.
Liaise with relevant departments involved.
Respond to customer service queries quickly and accurately.
Contact customers and external organisations to obtain information as required.
Notify customers of decisions.
Follow up diary messages.
Handle written and telephone customer complaints.
Provide support for other Operational areas as required.
Ensure compliance with all regulations.

If you have experience in this field or are looking for your first role, then please do get in contact!

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